Couldn’t find it?

Need to find a resources that the library does not have? The resources listed below will help you find a specific item you seek, give recommendations to improve the searching process itself, let you report the problem to be handled appropriately, or take suggestions regarding materials or services you would like us to offer. 

Search Other Collections

There are times the library does not have the item you want within our collection. This is due to our collection development policy or funding. Try our Search Other Collections page. It recommends sites that may offer the title online or in a library near you. If we don't own what you need, we can generally get it for you if you've got 5-10 days before you need it through a borrowing process called Interlibrary Loan. 

Research Help

Use this section to gain new skills and sharpen existing abilities in researching, devising effective searches, paraphrasing properly, and formatting citation in APA Style.

Report Access Problems

Provide us information to troubleshoot a problem you have experienced logging into a library resource and we’ll respond within 24 business hours.  If you are experiencing general technical problems, please request help from the university helpdesk.


Provide us with ideas and suggestions on how the library can improve services for you.

Contact Us

If you still can't find what you're looking for – contact us.  The Franklin University Nationwide Library can be reached through a number of communication options. You may contact us through chat, phone, fax, e-mail, or by visiting us in-person.

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